The research, conducted by telecoms firm Neos Networks, revealed a significant digital skills gap within the UK logistics sector, with 63% of companies reporting a dearth of digital talent.
Findings from the report also revealed that less than two in five logistics companies consider their employee skillset well-placed for digital growth, spotlighting the pressing need for investment. This shortage poses a considerable challenge to the industry, already grappling with digital initiatives failing at over four in five companies during the past year, the report notes.
Issues identified by operators include outdated systems, reported by 37% of logistics companies, hindering the ability to adopt and integrate digital processes. More than a third (35%) also highlight insufficient digital infrastructure as a significant barrier.
David Bruce, CRO at Neos Networks, says: “A shortage in digital skills acts as a barrier to innovation and efficiency in the logistics sector, ultimately restricting growth in a digital-first world. Investing in digital education and infrastructure is imperative to create a culture of innovation, ensuring the UK at the forefront of global logistics.”
“Collaboration between industry leaders, digital experts, and government is needed to overcome the digital divide and unlock a digital-first approach for the logistics sector.”
Steve Parker, Director General of the British International Freight Association, says: “The need to develop a well-planned digital transformation strategy can be impeded by the unwillingness to commit sufficient human and financial resources to that development; as it can be seen as high cost in a sector with typically very low profit margins.
“There is a need for well-qualified staff with in-depth technical knowledge and that can be lacking as a career in logistics may not be as appealing to the experts as some other sectors.
“One of the biggest challenges faced by any company looking to undergo digital transformation is the natural resistance to change that arises within any organisation. Many companies have invested heavily in outdated legacy systems and technologies that can be difficult – and expensive – to replace.”