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Mannson Freight claim industry first with real time vehicle tracking

Feature added to NVOCC’s offering allowing customers to track import deliveries in real time, and giving them full visibility of their shipments, from Felixstowe warehouse to final destination in the UK.

The new feature on Mannson Freight’s customer portal, MFS Pro, allows forwarders that contract with Mannson Freight to view live tracking information for each shipment on the day of delivery as well as an estimated time for delivery, on the customer’s shipment details page, which is updated in real time. Customers can view the location of the shipment and vehicle on a map via an individual tracking link; and following delivery, an electronic POD will also be made available in the documents section.

Mannson Freight’s Managing Director Stuart Crowder says the new feature helps to differentiate its services from those of its competitors whose tracking systems will typically show a goods out for delivery date but not live tracking of the vehicle making the domestic UK delivery.

"This is part of a programme of continual investment in our support systems, giving customers total visibility of their cargo while under our management.

"We are also adding to our portfolio of global import and export consolidation (LCL) services to/from many locations globally, as well as value-added services such as air freight, full container import and export (FCL), customs clearance, warehousing and European road transport.

"For example, in the summer, we launched a fortnightly service for hazardous cargo shipments to the UK from Shanghai.”

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