Dunkerque’s new Channel Terminal open for business

Following a year of work without any disruption to activity on the site, the new Channel Terminal in the Port of Dunkerque is now operational.

The new terminal was inaugurated in the presence of Peder Gellert Pedersen – Executive Vice-President DFDS, Carsten Jensen – Senior Vice-President DFDS, François Soulet de Brugière – Chair of the Board of Trustees of Dunkerque-Port, Philippe Bertonèche – Chair of the Development Board of Dunkerque-Port and Stéphane Raison – CEO of Dunkerque-Port.

The new port renovations cost €14.88 million, including €12.88 million invested by Dunkerque-Port and €2 million by DFDS. The project also received European Union funding of €1.29 million ex-VAT.

The renovations include:
• Construction of the new DFDS ticket office building at the site entrance, which also contains administrative offices and staff facilities.
• Construction of six new passenger check-in booths and four freight check-in booths at the terminal entrance.
• Renovation of the ferry terminal after check-in for passengers waiting to board with their vehicles, including the installation of a giant screen displaying passenger information.

The landmark project has four aims:
• To increase the speed of ship loading and unloading times and improve safety for the staff in charge of these operations.
• To make the check-in and border control process smoother and faster for customers whilst also improving safety and security, and streamlining customer transit between the port entrance and the ferries.
• To improve access to the Terminal from the motorway.
• To increase the capacity of the pre-boarding parking area after check-in.

The redeveloped terminal now covers more than 17 hectares compared to the 10 hectares of the earlier configuration.  Signage from the motorway has been improved and access to the terminal for HGVs and passenger vehicles has been separated, providing a faster and more secure entry to the ferry port for these two categories of users.

All the installations necessary for controls by the French and British authorities have been rebuilt to make the transit procedures clearer for passengers.  The new terminal has a double fence, surveillance cameras to ensure user safety and security and significantly more parking space.