DHL unveils £2 billion digitalisation investment

DHL unveils £2 billion digitalisation investment

Deutsche Post DHL Group is stepping up the digital transformation of its business with a €2 billion spend on digitalisation. 

The investment forms part of DHL’s new five-year strategy for growth, and is expected to lead to annual benefits of €1.5 billion by 2025. 

The DHL Group is made up of five divisions - Post & Parcel Germany (P&P), Express, Global Forwarding, Freight (DGFF), Supply Chain and eCommerce Solutions. The Group has 550,000 employees with operations in more than 220 countries and territories around the world. 

“Deutsche Post DHL Group has never been in better shape. We are convinced that future growth will come from a consistent focus on our profitable core logistics businesses – and digitalisation will become the greatest lever,” said Frank Appel, CEO of Deutsche Post DHL Group, during the presentation of its “Strategy 2025” in Germany. 

“Experience shows that we are particularly successful whenever we use our resources and innovative capabilities to drive forward our profitable core logistics business,” continued Appel. 

“For this reason, we have gradually disengaged non-core activities over the last few years and have targeted investment into boosting the profitable long-term growth of our core businesses, such as the quality of our networks and the modernisation of our intercontinental fleet for Express.” 

The Group has identified four trends that have been impacting logistics in recent years, which it says will continue to do so in the future: globalisation, ecommerce, digitalisation and sustainability. The new strategy is the Group’s answer to these and the next step on from the previous strategy.