Deliveries will be the new retail battleground in 2016, with delivery choice as important as price for many consumers. Powering these delivery wars will be driverless vans, delivery drones… and the return of old-skool pedal-power.
Advances in technology have brought the logistics and transport industry many advantages, enabling us to do things faster, cheaper and more efficiently. However, these advances have also changed the way that transport is managed, placing increased emphasis on the importance of instant access to information.
If you are transporting goods to Poland via land, sea or air, it is important that you understand the market you are trading in.
On paper, the proposed ultra-low emission zone (ULEZ) in Leicester sounds like a positive, green idea. The first scheme of its kind outside of London, it is designed to reduce pollution and improve air quality by banning certain kinds of vehicles in a pre-defined area.
Customer expectation has changed radically over the past decade – and it is the quality of customer experience as much as the products, services and delivery options offered that increasingly influences online buying behaviour. Retailers are caught in a catch 22: how to provide choices that are convenient for the consumer with guaranteed, timed delivery slots and added value services such as installation or customisation without incurring unacceptable additional costs that make the new premium...